My Projects
Welcome to My Site's portfolio! Here, we showcase our creative projects and share the stories behind them.
FLAGSHIP PROGRAM: PERFORMANCE RECOVERY/Attrition Control
Bottom Quartile Performance Program
Business Challenge
Sustained quality failures and low confidence impacting productivity
Leadership Intervention
• RCA using quality, audit, and productivity data
• Targeted retraining aligned to gap themes
• Scenario-based simulations and judgment calibration
• Coaching framework with measurable milestones
Business Impact
• 70% performance recovery within 60 days
• 90% closure of quality gap themes
• Improved decision accuracy and learner confidence
New Hire Capability & Retention Framework/Creating SOP's
Content Moderation
Solution Designed
• Structured onboarding journey using adult learning principles
• Scenario-led assessments and spaced reinforcement
• Engagement and emotional resilience workshops
• VARK-based learning adaptations
Outcome
• 85%+ knowledge retention within 30 days
• 18% reduction in training attrition
• 30% improvement in learner engagement scores
LMS, CONTENT & AUTOMATION LEADERSHIP
Role Description
• Designed and managed 150+ LMS modules across Disprz & TalentLMS
• Built microlearning, simulations, and decision-based scenarios
• Automated training dashboards (Attrition, RAG, ROI, Throughput)
• Reduced training turnaround time by 25% through standardization
• Enabled leadership visibility through data-backed reporting
FLAGSHIP PROGRAM: ONBOARDING EXCELLENCE
Early-stage attrition and inconsistent knowledge retention
Solution Designed
• Structured onboarding journey using adult learning principles
• Scenario-led assessments and spaced reinforcement
• Engagement and emotional resilience workshops
• VARK-based learning adaptations
Outcome
• 85%+ knowledge retention within 30 days
• 18% reduction in training attrition
• 30% improvement in learner engagement scores
