Professional Experience
Work History
Nov 2021 – Present
Process Trainer & Instructional Designer
NoBroker Technologies Solutions Pvt. Ltd., Bangalore
Process Trainer & Instructional Designer with 3+ years of experience designing and delivering scalable, data-driven training solutions for operations teams. Strong in translating complex processes into clear learning journeys using adult learning principles, LMS platforms, and performance analytics. Proven at improving knowledge retention, accelerating time-to-productivity, and elevating team performance through structured onboarding, microlearning, and continuous improvement initiatives.
Sep 2014 – Jul 2015
Trainee – Testing Engineer
Wipro Limited, Bangalore
Conducted functional and compliance testing with detailed defect reporting.
Collaborated with cross-functional teams on quality and process improvement initiatives.
Dec 2015 – Jul 2016
Sales Executive
Tikona Digital Networks Pvt. Ltd., Bangalore
Trained and supported a 15-member sales team on product knowledge and customer handling
Acted as a bridge between customers and service teams, improving issue resolution efficiency
Education
B.E – Electronics & Communication Engineering
East Point College of Engineering
| 2018 – 2021
Completed a Bachelor of Engineering in Electronics & Communication Engineering (CGPA: 7.4), returning to formal education after a planned break that strengthened my clarity, discipline, and commitment to long-term growth. The program built a strong foundation in analytical thinking, problem-solving, and structured decision-making, which I actively apply in process training, instructional design, and data-driven performance improvement.
CORE COMPETENCIES (Process Training & Instructional Design Focus)
Process Training & Instructional Design
Designing learning that improves real-world performance
Assessment, Quality & Analytics
Helping teams perform processes accurately and confidently
Technical, Design & Digital Skills
Training built around how adults actually learn
Soft Skills & Human Strengths
Identifying gaps and building the right learning solutions